What is the check-in and check-out policy at Sheraton Hanoi West?
Check-in is at 15:00 and check-out is by 12:00.
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Sheraton Hanoi West – A Favorite for Families in Hanoi
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Key details
About the Hotel
36 Le Duc Tho St, Tu Liem Dist, 36 24, Hanoi, 10000,
- Near Keangnam Hanoi Landmark Tower
Great
8.8
9.0
4.7
4.4
5-star Hanoi hotel with the city's largest relaxation and spa area
Rooms & Residences
The hotel offers
Dining
Spa & Wellness
The hotel has a
Business & Events
A dedicated conference floor contains
Family & Location
The hotel offers a
Highlights
Spa: Largest 5-star relaxation and spa area in Hanoi
Rooms: 390 rooms and 120 residences with Sleep Advantage Program
Dining: Lackah Vietnamese restaurant and dedicated Korean cuisine
Business: Conference floor with 10 pillar-less meeting rooms
Location: Quiet area, 30 km from Noi Bai International Airport
Family: Kids' pool, playground, indoor play area, and kids' club
“Sheraton Hanoi West impresses with its extensive conference facilities and family-friendly amenities, including dedicated kids' areas, making it suitable for both business and leisure. The hotel stands out with its luxury residences and largest relaxation and spa area in Hanoi, providing a resort-like atmosphere amidst lush greenery. While its location is a bit removed from the Old Quarter, the exceptional service and diverse dining, including authentic Vietnamese cuisine, ensure a worthwhile stay.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Deluxe King Room City View2 persons34 sq. feet1 King-size bedAir conditioningBathtubroom details
- Two-Bedroom Suite2 persons92 sq. feet1 King-size bedAir conditioningBathtubroom details
- Deluxe Twin Room City View2 persons34 sq. feet2 Single bedsAir conditioningBathtubroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Golf course
Guest Parking
- Private parking is possible on site for free.
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Children's pool
Facilities for people with disabilities
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Garden area
- BBQ facilities
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Sitting area
- Terrace
- Dining table
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Room decor
- Parquet floor
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Dining Onsite
Sheraton Hanoi West offers a delightful mix of onsite dining options, blending local flavors with international influences. Guests can indulge in diverse culinary experiences, from traditional Vietnamese dishes to modern Asian favorites, all served in inviting atmospheres that cater to families, couples, and casual social gatherings.
Sheraton Hanoi West Location
36 Le Duc Tho St, Tu Liem Dist, 36 24, Hanoi, 10000,
Explore Hanoi
Explore Local Gems
Hanoi Museum
20-minute walk
Cultural exhibits showcasing Vietnam's history and art. Offers interactive displays and educational tours.
Vietnam Museum of Ethnology
10-minute drive
Insight into Vietnam's diverse cultures through artifacts and outdoor exhibits. Perfect for families seeking an educational outing.
My Dinh Stadium
10-minute walk
Home to sports events and concerts, this vibrant venue hosts a variety of local and international activities.
Keangnam Landmark Tower 72
5-minute drive
One of Vietnam's tallest buildings, featuring a observatory deck for stunning city views and a shopping mall.
Cau Giay Park
10-minute drive
Spacious park ideal for walking, jogging, or family picnics. Rent bikes for a fun way to explore the park.
Yoga Classes at O2 Yoga
15-minute drive
Relaxing yoga sessions in a serene environment. Pre-booking is recommended for the best experience.
Hanoi Water Park
10-minute drive
Thrilling water slides and fun pools perfect for families. Open seasonally, check for ticket prices.
Bia Tuoi Tiep
13-minute walk
Local beer house known for its casual vibe. Sample delicious street food and traditional Vietnamese brews.
Alafolie Bakery
11-minute walk
Charming bakery serving fresh pastries and coffee. Great spot for breakfast or a sweet afternoon treat.
Thien Loc Restaurant
14-minute walk
Authentic Vietnamese cuisine with a cozy atmosphere. Vegetarian options available and reservations recommended.
CGV CINEMA IpH
20-minute walk
Modern cinema showcasing the latest films. Family-friendly environment with comfortable seating.
Sky 72 Observatory
25-minute walk
Breathtaking panoramic views of Hanoi. Perfect for couples looking for a romantic evening.
Tips on navigating the city
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of VND 635250.0 per person.
Pets
Pets are allowed on request.
Languages
English, German, Japanese, Chinese, Turkish, Korean, Hindi, Armenian, Vietnamese
Number of floors:
25
Number of rooms:
500
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Pros
Clean rooms
Easy check-in
Excellent breakfast
Cons
Poor soundproofing
Guest reviewsShow more reviews
FAQs
About Sheraton Hanoi West
What room amenities are offered at Sheraton Hanoi West?
Rooms are equipped with air conditioning, a flat-screen TV, a coffee maker, and free Wi-Fi.
Which dining options are available at Sheraton Hanoi West?
On-site dining includes Lackah, serving international and Vietnamese dishes, and other dining venues offering diverse options.
How far is Sheraton Hanoi West from Noi Bai International Airport?
The hotel is located 30 km from Noi Bai International Airport, approximately a 30-minute drive.
What wellness facilities can guests enjoy at Sheraton Hanoi West?
Guests can enjoy a full-service spa, outdoor swimming pool, and fitness center.
What languages do the staff at Sheraton Hanoi West speak?
Staff members speak multiple languages, including English and Vietnamese.
Is breakfast available at Sheraton Hanoi West?
Breakfast is available for an additional charge of 635250 VND.
Are there opportunities for business travelers at Sheraton Hanoi West?
The hotel features a dedicated conference floor with 7 meeting rooms and a business center.
What attractions are near Sheraton Hanoi West?
Nearby attractions include the Hanoi Temple of Literature (6 km), Vietnam Museum of Ethnology (3 km), and Ngoc Khanh Lake (2 km).
Can guests access any special services at Sheraton Hanoi West?
Guests can utilize laundry, luggage storage, and currency exchange services at the 24-hour front desk.
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