Sheraton Hanoi West – A Favorite for Families in Hanoi
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Key details
About the Hotel
36, Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District, Hanoi, 10000,
-
Near Keangnam Hanoi Landmark Tower
Great
8.8
9.0
/10
4.6
4.4
/5
Loved by Sheraton Hanoi West guests
Diverse dishes
Attentive staff
Spacious space
Clean hotel
Large suites
Professional service
"We got an upgraded room that was spotless with a comfortable bed, great water pressure, and blackout curtains that opened up to a breathtaking view of the city."
Patrick J from United States
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"The food was delicious, offering a fusion of Vietnamese and Western foods."
Marcelle L
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"Three complimentary pieces of laundry a day is so welcome when you are staying for work"
Sandi from Oman
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Rooms & Accommodations
Sheraton Hanoi West offers 519 rooms with air conditioning, flat-screen TVs, and free Wi-Fi. Rooms include laptop-friendly workspaces, pillow menus, and 24-hour room service. Select rooms feature seating areas, washing machines, and kitchenettes with microwaves and refrigerators. All bathrooms include slippers and free toiletries.
Dining Options
Lackah restaurant serves international dishes and Vietnamese specialties like Pho and Bun Cha, accommodating 200 guests indoors and outdoors with pool views. The hotel offers one of Hanoi's largest buffet selections for breakfast and dinner.
Leisure Facilities
The property features an outdoor pool, 24-hour gym, and full-service spa offering massages, body treatments, and facials. It has the largest 5-star relaxation and spa area in Hanoi.
Location & Transportation
Located 10 km from central Hanoi and 30 km from Noi Bai International Airport. Nearby attractions include The Garden Shopping Center (1.5 km), Hanoi Museum (1.5 km), and Bao Son Paradise Park (4 km). Taxis provide access to Hanoi's attractions.
Hotel Services
24-hour front desk provides laundry, luggage storage, and currency exchange. The hotel features 7 meeting rooms including a ballroom for events. Business services include strong Wi-Fi throughout and a dedicated quiet zone. Safety features include fire extinguishers, smoke detectors, and a security system.
“Sheraton Hanoi West impresses with its extensive conference facilities and family-friendly amenities, including dedicated kids' areas, making it suitable for both business and leisure. The hotel stands out with its luxury residences and largest relaxation and spa area in Hanoi, providing a resort-like atmosphere amidst lush greenery. While its location is a bit removed from the Old Quarter, the exceptional service and diverse dining, including authentic Vietnamese cuisine, ensure a worthwhile stay.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Deluxe King Room City View
2 persons
34 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Two-Bedroom Suite
2 persons
92 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Deluxe Twin Room City View
2 persons
34 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
June 2026 - June 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.0/10Review score
General
No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Golf course
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Children's pool
Facilities for people with disabilities
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Room features
Free Wi-Fi in rooms
Air conditioning
Sitting area
Terrace
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Parquet floor
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Dining Onsite
Sheraton Hanoi West offers a delightful mix of onsite dining options, blending local flavors with international influences. Guests can indulge in diverse culinary experiences, from traditional Vietnamese dishes to modern Asian favorites, all served in inviting atmospheres that cater to families, couples, and casual social gatherings.
The Market
International buffet featuring Asian and local cuisines
Ambiance
Family-friendly with a warm and modern setting perfect for various occasions
Key Offerings
An expansive buffet showcasing Vietnamese favorites along with sushi, grilled meats, and vegetarian selections, ideal for breakfast and dinner
Reservation
Recommended for dinner, especially on weekends
Open daily from 06:00 - 22:00
Sheraton Hanoi West Location
36, Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District, Hanoi, 10000,
Explore Hanoi
Explore Local Gems
Top Attractions
Activities
Dining
Entertainment
Hanoi Museum
20-minute walk
Cultural exhibits showcasing Vietnam's history and art. Offers interactive displays and educational tours.
Vietnam Museum of Ethnology
10-minute drive
Insight into Vietnam's diverse cultures through artifacts and outdoor exhibits. Perfect for families seeking an educational outing.
My Dinh Stadium
10-minute walk
Home to sports events and concerts, this vibrant venue hosts a variety of local and international activities.
Keangnam Landmark Tower 72
5-minute drive
One of Vietnam's tallest buildings, featuring a observatory deck for stunning city views and a shopping mall.
Cau Giay Park
10-minute drive
Spacious park ideal for walking, jogging, or family picnics. Rent bikes for a fun way to explore the park.
Yoga Classes at O2 Yoga
15-minute drive
Relaxing yoga sessions in a serene environment. Pre-booking is recommended for the best experience.
Hanoi Water Park
10-minute drive
Thrilling water slides and fun pools perfect for families. Open seasonally, check for ticket prices.
Bia Tuoi Tiep
13-minute walk
Local beer house known for its casual vibe. Sample delicious street food and traditional Vietnamese brews.
Alafolie Bakery
11-minute walk
Charming bakery serving fresh pastries and coffee. Great spot for breakfast or a sweet afternoon treat.
Thien Loc Restaurant
14-minute walk
Authentic Vietnamese cuisine with a cozy atmosphere. Vegetarian options available and reservations recommended.
CGV CINEMA IpH
20-minute walk
Modern cinema showcasing the latest films. Family-friendly environment with comfortable seating.
Sky 72 Observatory
25-minute walk
Breathtaking panoramic views of Hanoi. Perfect for couples looking for a romantic evening.
Tips on navigating the city
City Centre
Hanoi 11 min · 4.4 mi
Airports
Noi Bai International (HAN) 41 min · 16.7 mi
Cat Bi International (HPH) 195 min · 80.5 mi
Train
Ha Noi Railway station 12 min · 4.8 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of VND 635,250 per person per day.
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 408 verified reviews
9.4 /10
Perfect
94 %
Recommend
Breakfast
8.9/10
Cleanliness
9.0/10
Comfort
9.1/10
Facilities
9.0/10
Free WiFi
9.0/10
Location
8.1/10
Paid Wi-Fi
10.0/10
Staff
9.0/10
Value for money
8.3/10
Pros
Clean rooms
Easy check-in
Excellent breakfast
Cons
Poor soundproofing
Guest reviews
based on 112 reviews
8.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Sheraton Hanoi West
What is the closest airport to the 5-star Sheraton Hanoi West hotel?
Noi Bai International airport is located within a 26-minute drive (30 km) from the 5-star Sheraton Hanoi West hotel.
Should we expect an airport shuttle to bring us to the Sheraton Hanoi West hotel?
Airport shuttle which will take you to the Sheraton Hanoi West hotel with a 26-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Can I leave my car in the 5-star Sheraton Hanoi West hotel parking lot for free?
Yes, the 5-star Sheraton Hanoi West hotel provides parking spaces for free.
How much is a room at the hotel?
In a business area, 5-star hotels offer an average nightly rate of $164. Rooms at the hotel are $64 cheaper than the city average at only $100/night.
What kinds of rooms does the Sheraton Hanoi West hotel offer?
The Sheraton Hanoi West hotel offers such room types as One-Bedroom Queen Suite, Club Level Twin Room, and Club Level King Room.
Is the hotel equipped with amenities for persons with disabilities?
Yes, the hotel provides rooms with accessible facilities, accessible bathrooms, and wheelchair access to improve the experience for the guests with special needs.
Which facilities are provided in the hotel?
Top locations of the hotel include a ballroom and a shopping area, whereas guests' safety will be ensured with a safe deposit box and 24-hour security service.
What spa facilities are provided at the 5-star Sheraton Hanoi West hotel?
Pampering amenities in the 5-star Sheraton Hanoi West hotel include a Turkish steam bath, a Jacuzzi, and a wellness facility.
Do you have a pool at the Sheraton Hanoi West hotel?
Yes, the Sheraton Hanoi West hotel features an outdoor swimming pool.