Sheraton Hanoi West | Family Stay * Spa & Kids Pool from $100

110 photos

Book your stay on our website

and save up to 10%

compared to Booking.com!

Key details

About the Hotel

36 Le Duc Tho St, Tu Liem Dist, 36 24, Hanoi, 10000

Near Keangnam Hanoi Landmark Tower

Great

8.9

9.0

/10

4.6

4.4

Loved by Sheraton Hanoi West guests

Diverse dishes

Attentive staff

Spacious space

Clean hotel

Large suites

Professional service

"We got an upgraded room that was spotless with a comfortable bed, great water pressure, and blackout curtains that opened up to a breathtaking view of the city."

Patrick J from United States

read full review

"The food was delicious, offering a fusion of Vietnamese and Western foods."

Marcelle L

read full review

"Three complimentary pieces of laundry a day is so welcome when you are staying for work"

Sandi from Oman

read full review

5-star hotel with Hanoi's largest relaxation and spa area

Accommodations & Rooms

Sheraton Hanoi West offers 390 guest rooms and suites plus 120 residences, each with floor-to-ceiling windows and light wood tones. Interiors include separate living areas and kitchen spaces in the residences, designed for stays from short breaks to extended corporate trips. The 120 residences provide private living quarters distinct from the main hotel tower.

Spa & Wellness

The on-site spa area is the largest 5-star relaxation and spa facility in Hanoi, with separate treatment rooms for back massage, body wraps, and facials. Guests also have access to a steam room, sauna, hot tub, and an outdoor swimming pool with a pool bar and sun loungers. The spa offers spa/wellness packages and includes locker rooms for changing before or after treatments.

Dining & Bars

The hotel houses Lackah restaurant, known for its authentic Vietnamese dishes, plus a dedicated Korean cuisine restaurant for guests seeking that specialty. The breakfast buffet includes a noodle soup station, omelette station, and a fresh juice station with local ingredients. Other dining options include a coffee house on site, a bar with wine and champagne, and a snack bar open throughout the day.

Family & Children

Children have their own kids' pool separate from the main outdoor pool, with swimming pool toys available. The hotel provides a children's playground, an indoor play area, and a kids' club with supervised activities. Babysitting and child services are offered, and the hotel has a dedicated children's space designed for family comfort.

Business & Conferences

The hotel has a dedicated conference floor with 10 pillar-less meeting rooms, a business centre with fax and photocopying, and meeting/banquet facilities. Located near the National Sports Complex and National Convention Center, it serves business travelers needing quick access to corporate venues. Guests can use the 24-hour front desk, concierge service, and currency exchange for seamless coordination.

Highlights

Rooms: 390 guest rooms plus 120 residences with floor-to-ceiling windows

Spa: Largest 5-star spa area in Hanoi with steam room, sauna, hot tub

Dining: Lackah authentic Vietnamese & dedicated Korean cuisine restaurant

Family: Kids' pool, playground, indoor play area, kids' club

Business: 10 pillar-less meeting rooms on dedicated floor

Location: Near National Convention Center, 30 min from Noi Bai Airport

“Sheraton Hanoi West impresses with its extensive conference facilities and family-friendly amenities, including dedicated kids' areas, making it suitable for both business and leisure. The hotel stands out with its luxury residences and largest relaxation and spa area in Hanoi, providing a resort-like atmosphere amidst lush greenery. While its location is a bit removed from the Old Quarter, the exceptional service and diverse dining, including authentic Vietnamese cuisine, ensure a worthwhile stay.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Great

8.1/10Review score

View our interactive map

Highlights from guests

DiningBreakfast Abundance

The breakfast buffet is diverse. It offers Vietnamese, Korean, Indian, Japanese and Western choices. Croissants and noodle soup are highlights.

Kenji from Japan

Review on

Room FeaturesSuite Surprise

Upgraded suites are unbelievably large, with a living area, kitchen, dining area, two bathrooms and a large bedroom.

Rajesh from India

Review on

Sports & FitnessFitness First

The fitness center is well-equipped. The pool is large. There are options for spa treatments and massage.

Hans from Germany

Review on

Business FacilitiesMeeting Brilliance

The meeting room is brilliant. The hotel offers excellent concierge services exceeding expectations and quick check-in/out procedures.

Omar from Oman

Review on

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Deluxe King Room City View
2 persons
34 sq. feet
1 King-size bed
City view
Air conditioning
Bathtub
room details
Two-Bedroom Suite
2 persons
92 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Deluxe Twin Room City View
2 persons
34 sq. feet
2 Single beds
City view
Air conditioning
Bathtub
room details

Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

August 2026 - August 2027

Sun

Mon

Tue

Wed

Thu

Fri

Sat

August 2026

September 2026

October 2026

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

July 2027

Choose dates to see prices

Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Perfect

9.1/10Review score

General

No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Golf course

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Children's pool

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view

Room features

Free Wi-Fi in rooms
Air conditioning
Sitting area
Terrace
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Parquet floor

Dining Onsite

Sheraton Hanoi West offers a delightful mix of onsite dining options, blending local flavors with international influences. Guests can indulge in diverse culinary experiences, from traditional Vietnamese dishes to modern Asian favorites, all served in inviting atmospheres that cater to families, couples, and casual social gatherings.

The Market
International buffet featuring Asian and local cuisines
Ambiance
Family-friendly with a warm and modern setting perfect for various occasions
Key Offerings
An expansive buffet showcasing Vietnamese favorites along with sushi, grilled meats, and vegetarian selections, ideal for breakfast and dinner
Reservation
Recommended for dinner, especially on weekends
Open daily from 06:00 - 22:00

Sheraton Hanoi West Location

36 Le Duc Tho St, Tu Liem Dist, 36 24, Hanoi, 10000

Explore Hanoi

Explore Local Gems

Hanoi Museum

20-minute walk

Cultural exhibits showcasing Vietnam's history and art. Offers interactive displays and educational tours.

Vietnam Museum of Ethnology

10-minute drive

Insight into Vietnam's diverse cultures through artifacts and outdoor exhibits. Perfect for families seeking an educational outing.

My Dinh Stadium

10-minute walk

Home to sports events and concerts, this vibrant venue hosts a variety of local and international activities.

Keangnam Landmark Tower 72

5-minute drive

One of Vietnam's tallest buildings, featuring a observatory deck for stunning city views and a shopping mall.

Cau Giay Park

10-minute drive

Spacious park ideal for walking, jogging, or family picnics. Rent bikes for a fun way to explore the park.

Yoga Classes at O2 Yoga

15-minute drive

Relaxing yoga sessions in a serene environment. Pre-booking is recommended for the best experience.

Hanoi Water Park

10-minute drive

Thrilling water slides and fun pools perfect for families. Open seasonally, check for ticket prices.

Bia Tuoi Tiep

13-minute walk

Local beer house known for its casual vibe. Sample delicious street food and traditional Vietnamese brews.

Alafolie Bakery

11-minute walk

Charming bakery serving fresh pastries and coffee. Great spot for breakfast or a sweet afternoon treat.

Thien Loc Restaurant

14-minute walk

Authentic Vietnamese cuisine with a cozy atmosphere. Vegetarian options available and reservations recommended.

CGV CINEMA IpH

20-minute walk

Modern cinema showcasing the latest films. Family-friendly environment with comfortable seating.

Sky 72 Observatory

25-minute walk

Breathtaking panoramic views of Hanoi. Perfect for couples looking for a romantic evening.

Tips on navigating the city

City Centre
Hanoi 11 min · 4.4 mi
Airports
Noi Bai International (HAN) 41 min · 16.7 mi
Cat Bi International (HPH) 195 min · 80.5 mi
Train
Ha Noi Railway station 12 min · 4.8 mi

Get access to exclusive early booking discounts for your family’s upcoming getaway

Book now and enjoy exclusive rates on your family vacation!

Check Rates

Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

A full breakfast is served at the price of VND 635,250 per person per day.

Pets

Pets are allowed on request.

Languages

English, German, Japanese, Chinese, Turkish, Korean, Hindi, Armenian, Vietnamese

Number of floors:

Number of rooms:

500

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review score

Based on 323 verified reviews

9.5 /10

Perfect

94 %

Recommend

Breakfast

9.0/10

Cleanliness

9.1/10

Comfort

9.2/10

Facilities

9.1/10

Free WiFi

9.0/10

Location

8.1/10

Paid Wi-Fi

10.0/10

Staff

9.1/10

Value for money

8.4/10

Pros

Clean rooms

Easy check-in

Excellent breakfast

Cons

Poor soundproofing

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

Open reviews

Show more reviews

FAQs

About Sheraton Hanoi West

What is the closest airport to the 5-star Sheraton Hanoi West hotel?

Noi Bai International airport is located within a 26-minute drive (30 km) from the 5-star Sheraton Hanoi West hotel.

Should we expect an airport shuttle to bring us to the Sheraton Hanoi West hotel?

Airport shuttle which will take you to the Sheraton Hanoi West hotel with a 26-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.

Can I leave my car in the 5-star Sheraton Hanoi West hotel parking lot for free?

Yes, the 5-star Sheraton Hanoi West hotel provides parking spaces for free.

How much is a room at the hotel?

In a business area, 5-star hotels offer an average nightly rate of $164. Rooms at the hotel are $64 cheaper than the city average at only $100/night.

What kinds of rooms does the Sheraton Hanoi West hotel offer?

The Sheraton Hanoi West hotel offers such room types as One-Bedroom Queen Suite, Club Level Twin Room, and Club Level King Room.

Is the hotel equipped with amenities for persons with disabilities?

Yes, the hotel provides rooms with accessible facilities, accessible bathrooms, and wheelchair access to improve the experience for the guests with special needs.

Which facilities are provided in the hotel?

Top locations of the hotel include a ballroom and a shopping area, whereas guests' safety will be ensured with a safe deposit box and 24-hour security service.

What spa facilities are provided at the 5-star Sheraton Hanoi West hotel?

Pampering amenities in the 5-star Sheraton Hanoi West hotel include a Turkish steam bath, a Jacuzzi, and a wellness facility.

Do you have a pool at the Sheraton Hanoi West hotel?

Yes, the Sheraton Hanoi West hotel features an outdoor swimming pool.